PayPal payments are received upon a successful check-out.
Latitude 9 NeedleArts ships via the US Postal Service (USPS), giving customers in the United States the option of receiving mailed orders via First Class or Priority Mail. International customers' mailed orders are shipped via USPS Priority Mail International or First Class Mail International.
Products are shipped within two (2) business days following receipt of payment.
There is no shipping charge associated with a pattern that is e-mailed to you. The e-mailed file (a PDF) is stamped with your e-mail address to help us to protect our copyright, but this stamp in no way interferes with your ability to clearly read the pattern.
Orders delivered to Florida residents (either mailed, based on the Shipping Address, or e-mailed, based on the Billing Address) are taxed at 6% plus any county-specific surtax.
Due to the nature of our products, no returns are accepted.